Job Description
We are seeking motivated individuals to join our growing team as Entry-Level IT Support Specialists. If you are looking to start a career in Information Technology and lack prior experience, this is the perfect opportunity for you.
At TechHorizon Inc., we believe in talent over tenure. We provide comprehensive, paid training to help you master the skills necessary to succeed in a high-demand technical environment. Located in the heart of Washington, DC, we offer a collaborative culture where your growth is our priority.
Why Apply?
- No Experience Required: We train you from the ground up.
- Competitive Pay: Salary commensurate with ability and performance.
- Professional Development: Clear pathways for career advancement.
Don't miss this chance to launch your tech career. Apply now!
Responsibilities
- Provide exceptional technical support to internal employees and clients via phone, email, and in-person.
- Troubleshoot hardware and software issues, including printers, laptops, and network connectivity.
- Assist in the setup and maintenance of computer systems and peripherals.
- Document technical issues and resolutions in our helpdesk ticketing system.
- Collaborate with senior technicians to learn best practices and advanced troubleshooting techniques.
Qualifications
- High School Diploma or GED is required.
- No prior IT experience is necessary; a strong willingness to learn is essential.
- Basic computer literacy and comfort with navigating operating systems.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced, team-oriented environment.