Job Description
Launch your IT career with TechSolutions Inc., a leading innovator in San Diego's thriving tech scene! We're seeking passionate Entry-Level IT Support Specialists to join our dynamic team and deliver exceptional technical assistance to our growing client base. This is your opportunity to gain hands-on experience in networking, systems administration, and cybersecurity while working alongside industry experts in a collaborative environment.
Responsibilities
- Provide first-line technical support for hardware, software, and network issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems, printers, and peripherals
- Monitor and maintain network infrastructure including routers, switches, and firewalls
- Document technical issues, solutions, and asset inventory in ITSM systems
- Collaborate with senior IT staff on security protocols and system upgrades
- Train end-users on software applications and best practices
- Participate in IT projects including system migrations and implementations
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- CompTIA A+ or Network+ certification (preferred but not required)
- Basic knowledge of Windows, macOS, and Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and prioritize tasks in a fast-paced environment
- Valid California driver's license (for occasional on-site visits)