Job Description
Launch your tech career with our comprehensive paid training program! No experience required—just your enthusiasm and willingness to learn. Join our Mesa-based remote team as an Entry-Level Tech Support Specialist and gain hands-on experience with cutting-edge technologies while earning a competitive salary.
What We Offer:
- 8-week fully paid virtual training program ($4,000 training stipend)
- Permanent remote position after successful completion
- Career advancement opportunities into cybersecurity or cloud computing
- Full benefits package including health insurance and 401(k)
- Flexible remote work schedule with core collaboration hours
Responsibilities
- Provide remote technical support via phone, chat, and email
- Diagnose and resolve hardware/software issues for clients
- Document troubleshooting steps and customer interactions
- Collaborate with senior engineers on complex cases
- Complete certification modules during training period
- Maintain high customer satisfaction scores
- Participate in weekly skill-building workshops
Qualifications
- No prior tech experience required
- High school diploma or equivalent (GED accepted)
- Reliable high-speed internet connection
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Must be legally authorized to work in the US
- Pass background check and drug screening
- Arizona residency preferred for state tax compliance