Job Description
Launch your IT career with InnovateTech Solutions in Tulsa! We're seeking passionate Entry-Level IT Support Specialists to join our dynamic team. You'll gain hands-on experience with enterprise systems while supporting our clients' digital transformation journey. This role offers structured training, mentorship from senior engineers, and clear pathways to grow into cybersecurity, cloud infrastructure, or network administration specializations. Join us in building Tulsa's tech future!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, and peripherals
- Document IT procedures and maintain asset inventory systems
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and troubleshoot security incidents
- Deliver user training on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems and networking fundamentals
- Customer service orientation with strong communication skills
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)
- Experience with ticketing systems (ServiceNow, Jira) a plus
- Ability to lift 30 lbs and work in varied office environments
- Valid driver's license for occasional off-site support