Job Description
Launch your career in technology with our fully paid IT Support Specialist training program! No prior experience required. Join TechAdvance NC in Charlotte and gain industry-recognized certifications while earning a competitive salary during your 12-week intensive bootcamp. We invest in your future through hands-on training in networking, cybersecurity, cloud fundamentals, and system administration. Our graduates consistently secure full-time roles with Fortune 500 partners across North Carolina.
What you'll receive:
- 100% tuition-covered training (valued at $8,000)
- Industry-recognized CompTIA certifications
- Guaranteed interview with partner companies
- Professional development coaching
- Health benefits from day one
Responsibilities
- Deploy and configure hardware/software systems
- Provide Tier 1/2 technical support to enterprise clients
- Monitor network security and implement best practices
- Document technical procedures and incident reports
- Collaborate with cross-functional IT teams
- Participate in ongoing skills development sessions
- Maintain compliance with industry standards (ISO 27001, NIST)
Qualifications
- High school diploma or equivalent required
- Passion for technology and problem-solving
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license and reliable transportation
- Must pass background check and drug screening
- Basic computer literacy (Windows, Microsoft Office)
- Commitment to completing the full 12-week program