Job Description
Are you ready to launch your career in Information Technology?
We are an established technology firm in San Antonio, TX urgently seeking a driven Junior IT Support Specialist to join our dynamic team. We provide comprehensive on-the-job training, so no prior experience is required—just a passion for technology and a strong willingness to learn.
As a key member of our IT department, you will play a vital role in maintaining our company's technological infrastructure. You will work directly with our leadership team to ensure seamless operations and provide top-tier technical support to our staff.
Responsibilities
- Troubleshooting: Diagnose and resolve hardware, software, and network issues for employees efficiently.
- Support: Provide exceptional technical assistance via phone, email, and in-person to a diverse user base.
- Deployment: Assist in the setup, configuration, and maintenance of new computers, printers, and peripherals.
- Documentation: Maintain accurate records of incidents, resolutions, and technical configurations.
- Security: Help enforce IT security protocols and ensure data integrity across the network.
- Training: Participate in ongoing training to stay current with industry best practices and emerging technologies.
Qualifications
- Education: High School Diploma or GED required.
- Experience: No prior IT experience necessary; entry-level candidates are encouraged to apply.
- Skills: Basic computer literacy and familiarity with Microsoft Office Suite.
- Communication: Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users.
- Attitude: A proactive problem-solver with a "can-do" attitude and eagerness to learn new technologies.