Job Description
Join our dynamic IT team at TechSolutions Wichita and kickstart your career in technology! We're seeking passionate entry-level professionals to provide essential technical support to our growing client base. This role offers hands-on experience with cutting-edge systems while fostering professional growth in a collaborative environment.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide first-level technical support via phone, email, and in-person
- Document IT processes and maintain accurate service logs
- Assist with network administration and security protocols
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on technology best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- Relevant internship or coursework experience preferred