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Information Technology 🏢 Full Time ⭐️ Verified

Junior IT Support Specialist

TechNova Solutions
Atlanta
Estimated Salary
USD 55.000 – USD 70.000
New
Live Update
29 September 2026
Deadline
29 Sep 2027

Job Description

Launch your IT career with TechNova Solutions! We're seeking passionate entry-level IT professionals to join our dynamic Atlanta team. As a Junior IT Support Specialist, you'll gain hands-on experience in enterprise environments while working with cutting-edge technologies. Our comprehensive training program ensures rapid skill development, and we offer clear career advancement paths to senior roles. Enjoy competitive benefits, flexible work options, and a collaborative culture that values innovation and continuous learning.

Responsibilities

  • Provide Tier 1/2 technical support for hardware, software, and network systems
  • Diagnose and resolve end-user issues via ticketing systems and remote assistance
  • Deploy and configure desktop/laptop systems with standard software packages
  • Document technical processes and create knowledge base articles
  • Assist with cybersecurity protocols and data protection initiatives
  • Collaborate with senior engineers on complex infrastructure projects
  • Participate in IT asset management and inventory control

Qualifications

  • Associate's degree in IT, Computer Science, or related field (or equivalent experience)
  • CompTIA A+ or similar certification preferred
  • Basic knowledge of Windows OS, Active Directory, and networking fundamentals
  • Strong problem-solving and analytical skills
  • Excellent written and verbal communication abilities
  • Customer service mindset with patience and adaptability
  • Ability to work independently and in team environments
  • Valid driver's license for occasional on-site support

Required Skills

IT Support Troubleshooting Windows Administration Networking Customer Service Active Directory Hardware Configuration Security Fundamentals

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