Job Description
Launch your IT career with TechSolutions Louisville! We're seeking motivated tech enthusiasts to join our dynamic team as Junior IT Support Specialists. In this entry-level role, you'll gain hands-on experience supporting enterprise systems while working alongside industry mentors. Our modern downtown office offers collaborative workspaces, flexible schedules, and comprehensive benefits including paid certifications. Join us in building Louisville's tech future!
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Assist with workstation setup, configuration, and maintenance
- Document IT processes and maintain accurate service logs
- Collaborate with senior technicians on complex system implementations
- Support cybersecurity initiatives and access management protocols
- Contribute to IT inventory management and asset tracking
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license for occasional on-site support