Job Description
Join our dynamic tech team in sunny Tampa, Florida! TechSolutions Inc. is seeking passionate entry-level IT professionals to launch their careers in a supportive environment. As a Junior IT Support Specialist, you'll gain hands-on experience with cutting-edge technology while providing essential support to our growing client base. Enjoy competitive benefits, mentorship from industry experts, and opportunities for career advancement in one of America's fastest-growing tech hubs.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist users with system troubleshooting and problem resolution
- Document incidents and maintain accurate service logs
- Collaborate with senior IT staff on system upgrades and deployments
- Conduct user training on new technologies and best practices
- Monitor system performance and identify potential improvements
- Participate in IT security awareness initiatives
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic understanding of operating systems (Windows, macOS, Linux)
- Familiarity with networking concepts and protocols
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid Florida driver's license required