Job Description
Launch your IT career with TechSolutions Inc., Louisville's leading tech innovator! We're seeking passionate entry-level professionals to join our dynamic IT support team. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry experts in a collaborative environment.
Our ideal candidates thrive in fast-paced settings and possess eagerness to learn cutting-edge technologies. Join us to build foundational skills while supporting Fortune 500 clients and contributing to Louisville's growing tech ecosystem.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams on infrastructure projects
- Monitor system performance and security protocols
- Train end-users on technology best practices
- Assist with cloud service implementations (AWS/Azure basics)
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or similar certification preferred
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Experience with ticketing systems (ServiceNow/Jira)
- Ability to lift 25lbs for equipment maintenance