Job Description
Are you ready to launch your career in the tech industry?
We are currently seeking a Junior IT Support Specialist to join our rapidly growing team in Oakland, CA. This is an urgent opportunity for motivated individuals to gain hands-on experience in a fast-paced environment.
Why Join Us?
- Competitive salary and benefits package.
- Opportunity for rapid career growth.
- Work with cutting-edge technology.
Job Overview:
The successful candidate will be the first point of contact for technical support, ensuring our systems run smoothly and efficiently.
Responsibilities
- Provide Tier 1 technical support to employees via phone and email.
- Troubleshoot hardware, software, and network connectivity issues.
- Assist in the deployment and configuration of new workstations and peripherals.
- Manage user accounts, permissions, and security access.
- Monitor system performance and report technical issues.
Qualifications
- Associate degree or certificate in Information Technology, Computer Science, or related field.
- Familiarity with Windows and Linux operating systems.
- Basic understanding of networking concepts (LAN, Wi-Fi, TCP/IP).
- Strong problem-solving and analytical skills.
- Excellent communication and customer service abilities.