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Information Technology 🏢 Full Time ⭐️ Verified

Junior IT Support Specialist

TechSolutions Inc.
Minneapolis
Estimated Salary
USD 55.000 – USD 65.000
Live Update
13 Juli 2026
Deadline
13 Jul 2027

Job Description

Join our dynamic IT team at TechSolutions Inc. and launch your career in technology! We're seeking passionate entry-level professionals to provide exceptional technical support and drive innovation. As a Junior IT Support Specialist, you'll gain hands-on experience with cutting-edge systems while making a tangible impact in our Minneapolis headquarters. Enjoy competitive benefits, mentorship from industry experts, and a collaborative environment that values growth. If you're ready to transform your technical knowledge into real-world solutions, apply today!

Responsibilities

  • Provide Tier 1-2 technical support for hardware, software, and network issues
  • Install, configure, and maintain desktop systems and peripherals
  • Document technical issues and solutions in our IT service management system
  • Collaborate with cross-functional teams to resolve complex technical challenges
  • Assist with cybersecurity protocols and data protection initiatives
  • Participate in system upgrades and IT infrastructure projects
  • Deliver user training on new technologies and best practices

Qualifications

  • Associate's degree in IT, Computer Science, or related field
  • Basic knowledge of Windows/macOS operating systems
  • Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
  • Customer service experience with strong communication skills
  • Problem-solving abilities and attention to detail
  • CompTIA A+ or similar certification preferred
  • Ability to lift 30 lbs for equipment maintenance
  • Valid driver's license for occasional off-site support

Required Skills

Technical Support Hardware Troubleshooting Network Administration Customer Service Windows OS macOS IT Service Management Cybersecurity Basics

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