Job Description
Launch your tech career with TechSolutions Inc. – San Diego's premier IT innovator! We're seeking passionate entry-level talent to join our dynamic support team in sunny California. Enjoy competitive benefits, mentorship from industry veterans, and opportunities to grow into specialized IT tracks. Our collaborative environment fosters innovation while supporting your professional development through certifications and training programs.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues across 200+ users
- Diagnose and resolve network connectivity problems using diagnostic tools
- Assist with system installations, configurations, and asset management
- Create and maintain documentation for IT procedures and knowledge base
- Collaborate with senior engineers on infrastructure projects
- Manage user access requests and security protocols
- Participate in after-hours on-call rotation (1 week/month)
Qualifications
- Associate degree in IT or related field OR equivalent experience
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs for equipment handling
- Valid driver's license for occasional site visits