Job Description
Are you ready to launch your career in the fast-paced world of Information Technology? Arlington Digital Systems is looking for a dedicated Junior IT Associate to join our growing team in Arlington, Texas. We value fresh perspectives and are committed to training the next generation of tech leaders.
In this role, you will work closely with our senior IT team to ensure our infrastructure runs smoothly, supporting over 500 employees across the region. Whether you are a recent graduate or looking to pivot into tech, we offer a collaborative environment where you can grow your skills in networking, hardware support, and software administration.
Why Join Us?
• Competitive salary and comprehensive benefits package.
• On-the-job training and mentorship programs.
• Opportunities for career advancement within the company.
Responsibilities
- Provide Tier 1 Technical Support: Assist employees with hardware and software issues via phone, email, and in-person.
- System Configuration: Install, configure, and troubleshoot operating systems (Windows, macOS) and office productivity software.
- Network Assistance: Help maintain local area networks (LAN) and ensure connectivity for all workstations.
- Asset Management: Assist in the tracking and inventory management of IT equipment and peripherals.
- Security Compliance: Support IT security protocols and help enforce company policies regarding data protection.
Qualifications
- Education: Associate degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- Technical Knowledge: Basic understanding of computer hardware, networking concepts, and operating systems.
- Problem Solving: Strong analytical skills and the ability to diagnose technical issues efficiently.
- Communication: Excellent verbal and written communication skills to interact with non-technical staff.
- Soft Skills: A passion for learning, a customer-service mindset, and the ability to work in a team environment.