Job Description
Join Tulsa's fastest-growing tech hub as an Entry-Level IT Support Specialist! We're seeking passionate tech enthusiasts ready to launch their careers in a dynamic environment. You'll gain hands-on experience with cutting-edge systems while supporting innovative projects that shape Tulsa's digital future. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans. If you're ready to transform your technical knowledge into real-world impact, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with cybersecurity protocols and access management
- Document technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams on IT projects
- Conduct system audits and preventive maintenance
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Experience with helpdesk ticketing systems
- Valid driver's license and reliable transportation