Job Description
Launch your career in technology with our comprehensive training program! TechForward Solutions is seeking motivated individuals to join our IT Support Trainee program in Chicago. No prior experience required – we provide all necessary certifications and hands-on training to transform you into a confident IT professional. Work alongside industry experts in a dynamic environment where your growth is our priority. Enjoy competitive pay, full benefits, and a clear path to advancement within our organization.
Responsibilities
- Participate in structured IT training covering networking, security, and system administration
- Provide first-level technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware and software systems
- Document technical issues and resolutions using IT service management tools
- Collaborate with senior IT staff on infrastructure projects
- Maintain security best practices and compliance protocols
- Complete certification training (CompTIA A+, Network+)
Qualifications
- High school diploma or equivalent; college degree preferred
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Basic computer literacy and willingness to learn technical concepts
- Ability to work in a fast-paced team environment
- Valid driver's license (for occasional equipment transport)
- Pass background check and drug screening