Job Description
Launch your tech career with our comprehensive training program! Detroit Tech Academy is seeking motivated individuals for our Entry-Level IT Support Specialist position. No prior experience required – we provide all necessary training to build your skills in network administration, cybersecurity, and cloud technologies. Join our collaborative team in downtown Detroit and gain hands-on experience with industry-leading tools while earning competitive compensation.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to internal staff and clients
- Monitor network security and performance
- Document IT procedures and incident reports
- Participate in training sessions to develop technical expertise
- Assist with system upgrades and maintenance
- Collaborate with senior IT professionals on projects
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities
- Excellent written and verbal communication
- Ability to work in a fast-paced environment
- Eagerness to learn new technologies
- Valid driver's license (required for occasional site visits)