Job Description
Join TechFuture Academy's award-winning IT training program and launch your career in New York's booming tech industry! No prior experience required—we provide comprehensive hands-on training in networking, cybersecurity, and system administration. Our 12-week paid training program combines classroom learning with real-world projects, ensuring you graduate with industry-recognized certifications. Enjoy personalized mentorship from certified instructors and guaranteed job placement assistance upon completion. This is your gateway to a stable, high-demand career with growth opportunities into senior technical roles.
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain network infrastructure and security systems
- Document IT processes and create user training materials
- Collaborate with senior engineers on cloud migration projects
- Monitor system performance and implement security protocols
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning