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Information Technology 🏢 Full Time ⭐️ Verified

Full-Time IT Support Specialist with Training - Austin, TX

TechSolutions Austin
Austin
Estimated Salary
USD 45.000 – USD 55.000
New
Live Update
28 September 2026
Deadline
28 Sep 2027

Job Description

Join our dynamic Austin team as an IT Support Specialist where comprehensive training is provided to launch your tech career! We're seeking motivated individuals passionate about technology and customer service. No prior IT experience required – we'll equip you with industry certifications, troubleshooting skills, and network knowledge through our structured 8-week paid training program. Enjoy competitive benefits, career advancement opportunities, and a collaborative environment at Austin's leading tech solutions provider.

Responsibilities

  • Provide remote and on-site technical support for hardware/software systems
  • Troubleshoot network connectivity, security protocols, and cloud services
  • Document IT incidents and maintain service desk ticketing systems
  • Install/configure workstations and peripheral devices
  • Conduct user training on new technologies and security protocols
  • Collaborate with cross-functional teams to implement IT solutions
  • Stay updated on emerging tech trends and best practices

Qualifications

  • High school diploma or equivalent (college degree preferred)
  • Basic computer literacy and problem-solving aptitude
  • Strong communication and customer service skills
  • Ability to learn technical concepts quickly
  • Valid driver's license and reliable transportation
  • Passion for continuous learning and professional growth
  • US work authorization and ability to pass background check
  • Basic familiarity with Microsoft Office Suite

Required Skills

IT Support Troubleshooting Customer Service Operating Systems Networking Cloud Services Security Protocols

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