Job Description
Launch your tech career with TechGrowth Solutions! We're seeking motivated individuals for our fully paid IT Support Specialist training program. No prior experience required – we provide comprehensive hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Join our Denver team and transform your passion for technology into a professional career with growth opportunities and competitive benefits.
Responsibilities
- Provide Tier 1/2 technical support to enterprise clients via phone, email, and remote access
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and maintain service desk tickets
- Collaborate with senior engineers on complex infrastructure projects
- Participate in ongoing training to maintain technical certifications
- Monitor system performance and implement security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and communication skills
- Basic computer literacy and willingness to learn technical concepts
- Ability to work in a fast-paced team environment
- Valid driver's license and reliable transportation
- Pass background check and drug screening