Job Description
Launch your IT career with our comprehensive training program! Tech Innovators Inc. seeks motivated individuals for our full-time IT Support Specialist position in Chicago. No prior experience required – we provide hands-on training in network administration, cybersecurity, and cloud technologies. Join our dynamic team to gain industry-recognized certifications while supporting Fortune 500 clients. Enjoy competitive benefits, growth opportunities, and a collaborative work environment in Chicago's vibrant tech hub.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Install, configure, and troubleshoot desktop/laptop equipment
- Monitor system performance and implement security protocols
- Document technical issues and maintain knowledge base
- Collaborate with cross-functional teams on IT projects
- Participate in ongoing training to maintain technical expertise
- Deliver exceptional customer service to internal and external stakeholders
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Strong problem-solving and analytical abilities
- Basic understanding of operating systems (Windows, macOS)
- Excellent communication and interpersonal skills
- Ability to work independently and in team environments
- Willingness to obtain CompTIA A+/Network+ certifications
- Valid driver's license and reliable transportation