Job Description
Launch your tech career with our comprehensive paid training program! TechSolutions San Antonio is seeking motivated entry-level candidates to join our IT Support team. No prior experience required – we'll equip you with industry-recognized certifications and hands-on skills in networking, cybersecurity, and cloud technologies. Enjoy a supportive learning environment, mentorship from senior engineers, and a clear path to career advancement. Our benefits package includes health insurance, 401(k) matching, and professional development stipends. Join us in transforming how businesses operate in the Alamo City!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide remote and on-site technical support to clients
- Document IT solutions and maintain system documentation
- Monitor network security and implement basic protocols
- Collaborate with cross-functional teams on IT projects
- Participate in ongoing training to maintain certification currency
- Deliver exceptional customer service and technical guidance
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical abilities
- Basic computer literacy (Windows, Office, internet navigation)
- Excellent communication and interpersonal skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to earn CompTIA A+ certification during employment
- Valid driver's license for occasional client visits