Job Description
Launch your tech career with comprehensive training at TechGrow Solutions! We're seeking motivated entry-level professionals to join our IT Support team in Indianapolis. No prior experience required – we provide paid hands-on training in networking, cybersecurity, and system administration. Enjoy competitive benefits, growth opportunities, and a collaborative environment where your skills thrive.
Responsibilities
- Provide technical support to clients via phone, email, and chat
- Install and configure hardware/software systems
- Monitor network performance and troubleshoot issues
- Document technical procedures and solutions
- Collaborate with senior engineers on complex projects
- Participate in ongoing skills development programs
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid driver's license (for occasional on-site visits)