Job Description
Are you ready to launch your career in the fast-paced tech industry? Apex Digital Solutions is seeking a highly motivated IT Support Specialist (Entry Level) to join our San Diego team. We specialize in providing top-tier IT solutions and are looking for ambitious individuals eager to learn, grow, and excel in a supportive environment.
In this role, you will work alongside senior IT professionals to support our clients' technical needs. Whether it's troubleshooting hardware, managing software deployments, or assisting with network connectivity, you will be at the heart of our operations.
Responsibilities
- Provide Tier 1 technical support via phone, email, and ticketing systems.
- Install, configure, and troubleshoot desktop hardware and software.
- Perform regular system maintenance and security updates.
- Document all technical issues and resolutions accurately.
- Collaborate with the team to improve IT processes and user experience.
Qualifications
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).
- Recent graduate or career switcher with a strong passion for technology.
- Basic knowledge of Windows, Linux, and networking fundamentals.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.