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Information Technology 🏢 Full Time ⭐️ Verified

IT Support Specialist

TechSolutions Inc.
Memphis
Estimated Salary
USD 45.000 – USD 55.000
New
Live Update
29 September 2026
Deadline
29 Sep 2027

Job Description

Join our dynamic IT team as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking passionate individuals eager to grow in a fast-paced environment where you'll gain hands-on experience with cutting-edge systems. At TechSolutions Inc., we invest in talent through mentorship programs and certification opportunities. Enjoy competitive benefits, flexible work arrangements, and the chance to make a tangible impact on our clients' digital transformation journey. If you're ready to build your IT foundation in one of America's most vibrant tech hubs, apply today!

Responsibilities

  • Provide Tier 1 technical support for hardware/software issues across 150+ workstations
  • Deploy and configure Windows 10/11 systems with standardized imaging tools
  • Monitor network infrastructure using SolarWinds and ticketing systems
  • Document solutions in knowledge base with clear technical documentation
  • Collaborate with senior engineers on Active Directory and cloud migrations
  • Conduct quarterly cybersecurity training for 50+ employees
  • Manage asset lifecycle inventory via ServiceNow platform

Qualifications

  • Associate's degree in IT, Computer Science, or related field (or equivalent experience)
  • CompTIA A+ certification (or willingness to obtain within 90 days)
  • Proficiency with Windows OS troubleshooting and network fundamentals
  • Basic understanding of Azure cloud services and Office 365 administration
  • Excellent problem-solving skills with customer-first mindset
  • Ability to lift 30lbs for equipment deployments
  • Valid driver's license for occasional off-site support

Required Skills

Windows Troubleshooting Network Fundamentals Azure Active Directory ServiceNow SolarWinds ITIL CompTIA A+

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