Job Description
Join our dynamic IT team in Albuquerque and kickstart your technology career! TechSolutions Inc. is seeking passionate entry-level IT professionals to provide essential technical support to our growing client base. This is your opportunity to gain hands-on experience in network administration, system troubleshooting, and cybersecurity fundamentals while working with cutting-edge technology in a supportive environment.
Responsibilities
- Provide first-level technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with network monitoring, security protocols, and data backup procedures
- Create and maintain documentation for IT systems and processes
- Collaborate with senior IT staff on infrastructure projects
- Manage user access permissions and system accounts
Qualifications
- Associate's degree in IT or related field OR equivalent technical certification
- Basic knowledge of Windows/Linux operating systems and networking concepts
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service experience preferred
- CompTIA A+ or similar certification is a plus