Job Description
Launch your career in tech with our comprehensive training program! InnovateTech Solutions is hiring entry-level Tech Support Specialists in San Francisco. No prior experience required—we provide paid hands-on training covering cloud systems, security protocols, and troubleshooting. Enjoy weekly pay, flexible scheduling, and opportunities for advancement in a collaborative, fast-paced environment.
Why join us?
- 6-week paid training program ($20/hour)
- Weekly paychecks every Friday
- Health benefits after 90 days
- Clear career path to Systems Engineer
- Modern downtown office near BART
Responsibilities
- Provide remote technical support to enterprise clients
- Diagnose hardware/software issues using ticketing systems
- Document solutions in knowledge base
- Collaborate with senior engineers on complex cases
- Participate in weekly skill-building workshops
- Support system migrations and updates
- Maintain SLA response times
Qualifications
- High school diploma or equivalent required
- Basic computer literacy (Windows/Mac)
- Strong problem-solving abilities
- Excellent written/verbal communication
- Customer service mindset
- Ability to work rotating shifts
- Pass background check
- Must be authorized to work in the US