Job Description
Join Nevada Tech Solutions as an Entry Level IT Support Specialist and launch your career in technology! We're a rapidly growing IT firm serving Las Vegas businesses, and we urgently need motivated individuals to join our dynamic team. You'll gain hands-on experience with cutting-edge systems while providing essential technical support to our diverse client base. This is your opportunity to grow professionally in a collaborative environment with mentorship from senior engineers. We offer competitive benefits, flexible scheduling, and clear advancement paths for top performers.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical issues and resolutions using ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with cross-functional teams on IT projects and deployments
- Train end-users on system usage and best practices
- Monitor system performance and implement preventative maintenance
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows, macOS, and Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Customer service experience with strong communication skills
- CompTIA A+ or similar certification preferred (not required)
- Ability to troubleshoot hardware/software problems methodically
- Valid driver's license and reliable transportation
- Must be available for occasional after-hours support