Job Description
Join our dynamic IT team and launch your career in Fresno's growing tech hub! We're urgently seeking passionate Entry-Level IT Specialists to support our mission of delivering cutting-edge solutions to Central Valley businesses. This is your chance to grow with a company that invests in talent and offers hands-on experience with industry-leading technologies. Enjoy competitive benefits, mentorship from senior engineers, and opportunities for rapid advancement in a collaborative environment.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with system installations, configurations, and maintenance
- Monitor network performance and security protocols
- Create and maintain user documentation and knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Manage inventory of IT assets and equipment
- Participate in after-hours on-call rotation (1x/month)
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or equivalent certification (or ability to obtain within 90 days)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- Valid driver's license and reliable transportation
- Pass background check and drug screening