Job Description
Launch Your IT Career in Virginia Beach! InnovateTech Solutions is urgently hiring passionate entry-level IT professionals to join our dynamic team. This is your chance to gain hands-on experience with cutting-edge technology while supporting critical infrastructure for Fortune 500 clients. We offer comprehensive training, mentorship, and rapid career advancement opportunities.
Why Join Us? Competitive salary, full benefits package, flexible work arrangements, and a collaborative environment where your ideas drive innovation. Perfect for recent graduates or career changers!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Monitor and maintain network security protocols and systems
- Document IT procedures, incidents, and resolutions in ticketing systems
- Collaborate with senior engineers on infrastructure projects
- Train users on new technologies and best practices
- Participate in 24/7 on-call rotation (1 week/month)
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- CompTIA A+ or Network+ certification (or willingness to obtain)
- Basic knowledge of Windows OS, Active Directory, and cloud services
- Strong problem-solving skills and customer service aptitude
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Passion for continuous learning and technology trends