Job Description
Launch your tech career with our paid training program! TechForward Solutions is urgently hiring motivated Entry-Level Tech Associates in Charlotte, NC. No prior experience required—just your passion for technology and eagerness to learn. Join our dynamic team and gain hands-on experience in cloud computing, cybersecurity fundamentals, and IT support while receiving competitive compensation and full benefits.
We're seeking individuals ready to build foundational skills through our comprehensive 8-week paid training curriculum. This is your gateway to a sustainable career in one of America's fastest-growing tech hubs. Our Charlotte-based office offers collaborative workspaces, mentorship opportunities, and direct career advancement paths.
Responsibilities
- Complete immersive paid training in cloud platforms (AWS/Azure), network security, and system administration
- Provide Tier 1 technical support to enterprise clients via phone and remote tools
- Document IT procedures and knowledge base articles for team knowledge sharing
- Participate in cross-departmental projects to understand business technology integration
- Assist with hardware/software deployment and troubleshooting under supervision
- Contribute to cybersecurity best practices implementation and compliance monitoring
- Track performance metrics and identify process improvement opportunities
Qualifications
- High school diploma or equivalent; college degree preferred but not required
- Basic computer literacy and willingness to learn technical systems
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and collaboratively in fast-paced environments
- Valid driver's license and reliable transportation for occasional client visits
- Passion for technology and commitment to continuous learning