Job Description
Join our dynamic team at TechGrowth Solutions as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals in Tampa, NC with paid training to launch your tech career. No prior experience required—just a passion for technology and eagerness to learn. Enjoy comprehensive training, mentorship, and growth opportunities in a fast-paced environment. Immediate openings available!
Responsibilities
- Provide technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Assist users with software applications and system updates
- Document support tickets and maintain accurate records
- Collaborate with senior technicians to resolve complex issues
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent; tech certifications a plus
- Basic knowledge of Windows OS and networking concepts
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- Customer service mindset with patience and empathy
- Willingness to complete paid training program (4 weeks)