Job Description
Are you ready to launch your career in the dynamic world of Information Technology? Tulsa Digital Systems is seeking a motivated Entry Level IT Support Specialist to join our growing team. We offer a collaborative environment, mentorship opportunities, and a clear path for professional advancement.
In this role, you will be the first point of contact for our clients, ensuring their technology works seamlessly. Whether it's fixing a printer jam or troubleshooting a complex network issue, your work will directly impact business productivity.
Why Join Us?
- Competitive starting salary ($45k - $55k)
- Comprehensive health benefits package
- Paid training and certifications
- Modern office environment in downtown Tulsa
Don't let a lack of experience hold you back. If you are eager to learn and possess a strong problem-solving mindset, we want to hear from you.
Responsibilities
- Troubleshoot and Resolve: Provide technical support for hardware, software, and network issues via phone, email, and in-person.
- User Onboarding: Assist in the setup and configuration of new user workstations and accounts.
- System Maintenance: Perform routine maintenance on company servers and devices to ensure optimal performance.
- Documentation: Maintain accurate records of support tickets, resolutions, and system configurations.
- Inventory Management: Monitor IT equipment inventory and assist in procurement processes.
Qualifications
- Education: Associate degree in Computer Science, Information Technology, or related field preferred; High school diploma with relevant certifications (CompTIA A+) is acceptable.
- Technical Skills: Basic understanding of Windows operating systems, Microsoft Office Suite, and networking concepts.
- Communication: Excellent verbal and written communication skills with a customer-focused attitude.
- Problem Solving: Ability to diagnose issues logically and propose effective solutions.
- Soft Skills: Strong attention to detail and a willingness to learn new technologies quickly.