Job Description
We are urgently hiring an enthusiastic Entry Level IT Support Specialist to join our dynamic team in Sacramento, CA. If you have a passion for technology and a drive to learn, this is the perfect opportunity to launch your career in the IT industry.
At Apex Tech Solutions, we pride ourselves on innovation and employee growth. As an entry-level professional, you will receive top-tier training and mentorship from industry experts. Don't miss this chance to advance your career in a stable and rapidly growing field.
Responsibilities
- Troubleshoot and resolve hardware and software issues for end-users in a timely manner.
- Install, configure, and maintain computer systems, peripherals, and network devices.
- Provide remote and on-site technical support via phone, email, and ticketing systems.
- Assist in the deployment of new workstations and software updates.
- Monitor system performance and security to ensure optimal operation.
- Document technical issues and resolutions in the knowledge base.
Qualifications
- High school diploma or GED; Associate’s degree in Computer Science or related field is a plus.
- Familiarity with Microsoft Windows and macOS operating systems.
- Basic understanding of computer networking concepts (LAN, Wi-Fi, IP addresses).
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work well in a team environment and adapt to changing priorities.