Job Description
Launch your tech career with our paid training program! TechLaunch Academy is seeking motivated individuals with no prior experience to join our Entry-Level IT Support Specialist program in Houston. We provide comprehensive hands-on training, mentorship, and a clear career path to help you succeed in the growing IT industry. Our 12-week program covers networking, cybersecurity fundamentals, and cloud technologies – all while earning a competitive salary. Join our diverse team of innovators and transform your passion for technology into a professional career.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems under mentorship
- Provide Tier-1 technical support to internal/external clients via phone/email
- Document network infrastructure and system configurations
- Participate in security audits and vulnerability assessments
- Collaborate with senior engineers on complex technical projects
- Complete certification training (CompTIA A+, Network+) during program
- Adhere to ITIL best practices for incident management
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent communication and teamwork skills
- Willingness to learn technical concepts quickly
- Passion for technology and continuous improvement
- Ability to pass background check and drug screening
- Valid Texas driver's license (for occasional site visits)