Job Description
Launch your career in technology with our comprehensive paid training program! InnovateTech Solutions is seeking motivated entry-level candidates for our full-time IT Support Specialist role. No prior experience required – we provide everything you need to succeed. Join our Minneapolis-based team (100% remote work) and grow your skills in networking, cybersecurity, and cloud technologies while earning a competitive salary. Enjoy flexible hours, comprehensive benefits, and a clear career path advancement. Apply today to start your journey with a leader in tech innovation!
Responsibilities
- Provide technical support via phone, chat, and email for internal and external clients
- Install, configure, and troubleshoot hardware/software systems
- Monitor network performance and resolve connectivity issues
- Document all IT incidents and resolutions in our service management system
- Collaborate with senior engineers on complex technical challenges
- Participate in weekly training sessions to enhance technical skills
- Contribute to IT security best practices and protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving abilities
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Self-motivated with attention to detail
- Reliable internet connection for remote work
- Authorized to work in the United States
- Passion for technology and continuous learning