Job Description
Join CyberTech Solutions Inc. as an Entry-Level IT Support Specialist and launch your career in technology! We're a rapidly growing IT firm committed to empowering businesses through innovative solutions. This immediate hire position offers hands-on experience with cutting-edge technology while providing comprehensive training and career advancement opportunities. Enjoy a collaborative work environment, competitive benefits package, and the chance to build foundational skills in a high-demand field. Perfect for recent graduates or career changers passionate about technology!
Responsibilities
- Provide technical assistance and troubleshooting for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Manage user accounts and access permissions
- Document IT processes and maintain system documentation
- Collaborate with senior team on network security protocols
- Respond to helpdesk tickets and provide remote support
- Assist with system backups and disaster recovery procedures
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred but not required
- Valid driver's license and reliable transportation