Job Description
Join our dynamic Las Vegas team as an Entry-Level IT Support Specialist! We're seeking motivated tech enthusiasts to launch their careers in a fast-paced environment where innovation meets opportunity. No prior experience required – we provide comprehensive training and mentorship to help you thrive. Enjoy competitive benefits, career growth pathways, and a collaborative culture that values your potential. If you're passionate about technology and eager to learn, this is your chance to make an immediate impact in Nevada's thriving tech sector.
Responsibilities
- Provide technical support to employees via phone, email, and in-person for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Assist with network connectivity setup and basic security protocols
- Document IT procedures and maintain accurate asset inventory
- Collaborate with senior IT staff on system upgrades and projects
- Train users on new software and best practices
- Monitor system performance and report anomalies
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Basic understanding of computer hardware and software
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- Valid driver's license and reliable transportation