Job Description
Join TechNash Solutions as an Entry-Level IT Support Specialist and launch your career in Nashville's thriving tech scene! We're seeking passionate tech enthusiasts to provide critical infrastructure support while growing with our innovative team. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans in Music City's fastest-growing tech hub.
Responsibilities
- Deploy and configure hardware/software systems across enterprise environments
- Resolve Tier 1/2 technical issues via ticketing system and remote support
- Manage user accounts, permissions, and security protocols
- Document IT processes and create knowledge base articles
- Collaborate with cross-functional teams on system implementations
- Monitor network performance and security metrics
- Assist with hardware maintenance and lifecycle management
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ or similar certification preferred
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to lift 30lbs for equipment handling
- Valid Tennessee driver's license for occasional site visits