Job Description
Launch your tech career in Louisville with our paid training program! We're seeking motivated individuals to join our IT Support team as Entry-Level Specialists. No prior experience required – we'll provide comprehensive hands-on training to transform you into a tech professional. Enjoy competitive pay, full benefits, and clear growth paths into cybersecurity, network administration, or cloud computing roles. Our collaborative culture values curiosity and continuous learning, making it the perfect environment to build your future in technology.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Assist users with troubleshooting and resolving technical issues
- Document IT incidents and maintain service desk tickets
- Install and configure computer systems and peripherals
- Collaborate with senior team members on system upgrades
- Participate in ongoing training and certification programs
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to learn technical concepts quickly
- Willingness to obtain CompTIA A+ certification
- Valid driver's license for occasional on-site support