Job Description
Are you ready to kickstart your career in the fast-paced world of technology? Apex Tech Solutions is looking for ambitious Entry Level IT Support Specialists to join our Miami-based team immediately.
Whether you are a recent graduate or looking to pivot into IT, we offer comprehensive training and a supportive environment where you can grow. We are committed to helping you build the technical skills needed for a successful future in the tech industry.
Responsibilities
- Provide technical support to employees regarding computer hardware, software, and network issues.
- Install, configure, and maintain desktops, laptops, and peripherals.
- Manage and respond to IT help desk tickets in a timely manner.
- Assist in the setup of new workstations and office equipment.
- Perform basic network troubleshooting and security checks.
- Collaborate with the team to improve IT processes and user experience.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or related field is a plus.
- Basic understanding of computer hardware and operating systems (Windows/Linux).
- Strong problem-solving skills and attention to detail.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Willingness to learn and adapt to new technologies quickly.
- Reliable internet connection (if remote/hybrid role).