Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Fresno, CA! We're urgently seeking passionate tech enthusiasts to kickstart their careers in a fast-paced environment. This is your chance to gain hands-on experience with cutting-edge systems while supporting our innovative projects. We offer competitive pay, comprehensive benefits, and a clear path for growth within our award-winning IT department.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues across 200+ workstations
- Deploy and configure Windows/macOS systems with enterprise software suites
- Manage Active Directory user accounts and group policies
- Assist with network troubleshooting (Wi-Fi, VPN, LAN)
- Document IT procedures and maintain asset inventory databases
- Collaborate with senior engineers on infrastructure upgrades
- Train employees on cybersecurity best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ or Network+ certification preferred
- Proficiency with Windows OS and basic networking concepts
- Strong problem-solving and communication skills
- Ability to lift 30 lbs for equipment maintenance
- Basic knowledge of cloud services (Azure/AWS)
- Valid California driver's license
- Must pass background check and drug screening