Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist and kickstart your tech career in Albuquerque's thriving tech hub! We're urgently hiring motivated individuals to deliver exceptional technical support to our growing client base. This full-time role offers hands-on experience with cutting-edge technologies and a clear path to career advancement. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment that values innovation and growth. If you're passionate about technology and eager to learn, apply now and become part of New Mexico's premier IT team!
Responsibilities
- Provide responsive technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and resolutions in our ticketing system
- Collaborate with senior engineers on complex IT projects
- Assist with cybersecurity best practices and data protection protocols
- Train end-users on new technologies and system updates
- Monitor system performance and recommend improvements
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows OS, networking fundamentals, and hardware troubleshooting
- Strong problem-solving skills and attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and as part of a team
- CompTIA A+ certification or equivalent experience preferred
- Valid driver's license for occasional client site visits