Job Description
Launch Your Career in Tech Today!
We are a fast-growing technology firm in the heart of Miami seeking a motivated Entry Level IT Support Specialist. If you are passionate about technology, eager to learn, and ready to start immediately, we want to hear from you. We offer paid training and a clear path for career advancement.
Why Apply?
- Immediate Start: Join our team without the wait.
- Competitive Pay: Earn a solid starting salary with performance bonuses.
- Growth Opportunities: Transition into Network Engineering or Cybersecurity roles.
Responsibilities
- Troubleshooting: Diagnose and resolve hardware and software issues for staff and clients.
- Help Desk: Provide top-tier technical support via phone, email, and in-person.
- System Maintenance: Assist with PC setups, software installations, and OS updates.
- Network Support: Help maintain office network connectivity and resolve basic connectivity issues.
- Asset Management: Track and manage IT inventory and equipment.
- Documentation: Log technical issues and resolutions in our ticketing system.
Qualifications
- Education: High school diploma or GED required; Associate degree in IT preferred.
- Experience: No prior professional experience necessary; internships count.
- Skills: Basic understanding of Windows and macOS operating systems.
- Communication: Ability to explain technical concepts to non-technical users.
- Attitude: A proactive mindset and strong desire to learn new technologies.