Job Description
Are you looking to kickstart your career in Information Technology? Apex Digital Solutions is aggressively hiring Entry Level IT Support Specialists in Arlington, TX. We offer on-the-job training, mentorship programs, and a clear path to advancement. No prior experience required—just a drive to learn and a passion for technology. Join a team that values innovation and supports your professional growth immediately. This is a fantastic opportunity for recent graduates or career changers looking to break into the tech industry.
Responsibilities
- Provide technical support to internal employees via phone, email, and ticketing systems.
- Install, configure, and troubleshoot hardware and software for new hires.
- Maintain an inventory of IT assets and office equipment.
- Assist in maintaining the company network and ensuring cybersecurity protocols are followed.
- Document technical issues and resolutions in the knowledge base.
- Collaborate with senior engineers to implement new IT solutions.
Qualifications
- High school diploma or equivalent (Associate's degree in IT/CIS is a plus).
- Basic understanding of operating systems (Windows, macOS) and office software.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to work in a fast-paced team environment.
- Willingness to obtain relevant IT certifications (we provide sponsorship).