Job Description
Are you looking to kickstart your career in Information Technology? Houston Digital Systems is hiring immediately for an Entry Level IT Support Specialist to join our dynamic team. We provide world-class training for individuals eager to grow in the tech industry.
In this role, you will work directly with our clients to ensure their technology needs are met efficiently. Whether you are troubleshooting a network issue or setting up a new workstation, you will be at the heart of our operations.
Why Join Us?
- Immediate Start: Don't wait weeks for a background check—join us now.
- Career Growth: Clear path to Senior IT roles and management.
- Modern Environment: Work with cutting-edge technology.
Responsibilities
- Diagnose and resolve hardware, software, and network issues for end-users in a timely manner.
- Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
- Provide Tier 1 technical support via phone, email, and on-site assistance.
- Assist in the deployment of new hardware, software updates, and OS migrations.
- Document technical issues, resolutions, and user feedback in the helpdesk ticketing system.
- Collaborate with senior IT staff to learn advanced troubleshooting and system administration techniques.
- Perform regular system backups and ensure data integrity.
Qualifications
- High school diploma or equivalent (Bachelor's degree in Computer Science or IT is a plus but not required).
- Fundamental knowledge of Microsoft Windows operating systems and Office Suite.
- Strong problem-solving skills and logical thinking abilities.
- Excellent written and verbal communication skills.
- Willingness to obtain relevant IT certifications (e.g., CompTIA A+).
- Ability to work in a fast-paced, team-oriented environment with minimal supervision.