Job Description
Urgent Hiring: Launch Your IT Career in Denver!
Denver Systems Group is actively seeking a motivated Entry Level IT Support Associate to join our dynamic team. If you are passionate about technology, possess a strong work ethic, and are looking to kickstart your career in the IT industry, we want to hear from you.
We provide comprehensive training and mentorship, making this the perfect opportunity for recent graduates or career changers looking to break into the tech sector.
Responsibilities
- Provide exceptional technical support to internal employees via phone, email, and in-person.
- Diagnose and resolve hardware and software issues efficiently.
- Assist with the setup, configuration, and maintenance of desktop computers, laptops, and peripherals.
- Manage and troubleshoot network connectivity and printer issues.
- Log and track IT support tickets in the service desk system.
- Participate in system upgrades and software deployments.
Qualifications
- High school diploma or equivalent; Associate degree in Computer Science or IT preferred.
- Basic understanding of computer operating systems (Windows/macOS).
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work collaboratively in a fast-paced team environment.
- Willingness to learn new technologies and complete training programs.