Job Description
Launch Your IT Career in the Heart of Texas!
We are an urgently hiring technology firm looking for a motivated Entry Level IT Support Specialist to join our dynamic team in Fort Worth. If you are tech-savvy, eager to learn, and ready to start a rewarding career in Information Technology, this is the perfect opportunity for you. We offer on-the-job training, mentorship, and a clear pathway for professional growth.
In this role, you will serve as the primary point of contact for our employees' technology needs, ensuring seamless operations and system reliability. We value curiosity and problem-solving skills over years of experience, making this an ideal role for recent graduates or career switchers.
Responsibilities
- Provide first-level technical support to internal staff via phone, email, and ticketing systems.
- Diagnose and resolve hardware, software, and network connectivity issues.
- Assist with the setup, configuration, and maintenance of computers, printers, and mobile devices.
- Perform routine system updates and security patches.
- Maintain accurate inventory logs for all IT assets.
Qualifications
- Associate degree in Information Technology, Computer Science, or equivalent technical certification.
- Familiarity with Microsoft Windows operating systems and Office Suite.
- Basic understanding of networking concepts (LAN/WAN) and TCP/IP.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Strong troubleshooting mindset and willingness to learn new technologies.