Job Description
Launch your IT career with InnovateTech Solutions! We're seeking passionate entry-level IT professionals to join our dynamic team immediately. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge technologies while supporting our growing client base. This is your opportunity to grow in a collaborative environment with mentorship from industry experts. If you're ready to transform your technical knowledge into real-world impact, apply today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network infrastructure
- Diagnose and resolve system issues through remote and on-site assistance
- Install, configure, and maintain desktops, laptops, and peripheral devices
- Document technical procedures and maintain accurate ticketing records
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior engineers on system upgrades and projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, Active Directory, and networking fundamentals
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred
- Ability to work independently and prioritize tasks effectively